Returns & Exchanges
At Era Clothing Store, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your new fashion piece doesn't fit or meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all original tags are attached and the garment is in its original, unworn condition.
Label and Ship
Affix the prepaid shipping label provided in your return confirmation email to the outside of your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing